Course Description

Studying business administration is about getting solid skills in a wide range of areas. This course is perfect for those who want to gain employment in an office or business. This comprehensive and detailed course would also be useful for people whose current job involves business administration who feel that they need some formal training and advice in key process areas.

The BSB30415 Certificate III in Business Administration teaches you office skills such as handling payroll, keyboard and computer functions, organising schedules, creating presentations, spreadsheets, and so much more. This course will give you more confidence in a wide area of business applications, particularly if it has been some time since you worked in a similar role.

Potential business employers like to see that you have an analytical mind and attention to detail; this course allows you to practice those skills and gives you the practical ability to use many office programs currently in commercial use. The course also teaches you how to proofread documents and deal with Work Health and Safety (WHS) issues, amongst many other useful subject modules.

An online course is a great way to get ahead in the business world and to start on an interesting and potentially lucrative career path.

 

Studying business administration is about getting solid skills in a wide range of areas. This course is perfect for those who want to gain employment in an office or business. This comprehensive and detailed course would also be useful for people whose current job involves business administration who feel that they need some formal training and advice in key process areas.

The BSB30415 Certificate III in Business Administration teaches you office skills such as handling payroll, keyboard and computer functions, organising schedules, creating presentations, spreadsheets, and so much more. This course will give you more confidence in a wide area of business applications, particularly if it has been some time since you worked in a similar role.

Potential business employers like to see that you have an analytical mind and attention to detail; this course allows you to practice those skills and gives you the practical ability to use many office programs currently in commercial use. The course also teaches you how to proofread documents and deal with Work Health and Safety (WHS) issues, amongst many other useful subject modules.

An online course is a great way to get ahead in the business world and to start on an interesting and potentially lucrative career path.

 

Potential career outcomes

  • Accounts Payable Clerk
  • Accounts Receivable Clerk
  • Administration Assistant
  • Clerical Worker
  • Information Desk Clerk
  • Office Junior
  • Personal Assistant
  • Receptionist

Disclaimer

The Course Material provided by Open Colleges Pty Ltd is based on the legislative framework provided and maintained by the Australian Government. Any reference to legislation, Australian Standards, Codes of Practice and guidelines for industry will be based on the use of the appropriate Australian legislative framework.

Course number E1061IN
Qualification name BSB30415 Certificate III in Business Administration
Course duration Maximum 18 months
Delivery Method Online
Recognition Nationally Recognised Nationally Recognised Training
Assessments Case studies, Demonstrations, Portfolio of evidence, Presentations, Questions, Written reports
Awarded by
  • Open Colleges (Provider number: 90796)

Studying business administration is about getting solid skills in a wide range of areas. This course is perfect for those who want to gain employment in an office or business. This comprehensive and detailed course would also be useful for people whose current job involves business administration who feel that they need some formal training and advice in key process areas.

The BSB30415 Certificate III in Business Administration teaches you office skills such as handling payroll, keyboard and computer functions, organising schedules, creating presentations, spreadsheets, and so much more. This course will give you more confidence in a wide area of business applications, particularly if it has been some time since you worked in a similar role.

Potential business employers like to see that you have an analytical mind and attention to detail; this course allows you to practice those skills and gives you the practical ability to use many office programs currently in commercial use. The course also teaches you how to proofread documents and deal with Work Health and Safety (WHS) issues, amongst many other useful subject modules.

An online course is a great way to get ahead in the business world and to start on an interesting and potentially lucrative career path.

 

Open Colleges may make changes to the course from time to time to reflect changes introduced to the relevant Training Package or other regulatory requirements. Please download the course guide for current information about the course and its status.

Module 1

  • Use safe work practices
  • Adjust workspace furniture and equipment to suit ergonomic requirements of the user
  • Ensure work organisation meets organisational and occupational health and safety (OHS) requirements for computer operation
  • Identify and develop keyboarding skills
  • Identify and apply keyboard functions for both alpha and numeric keyboard functions
  • Apply touch typing technique to complete tasks
  • Develop speed and accuracy in accordance with workplace requirements for level of responsibility
  • Check accuracy
  • Proofread document carefully to identify errors
  • Amend document, ensure errors are corrected and complete a final accuracy check

Module 2

  • Plan document
  • Draft document
  • Review document
  • Write final document

Module 3

  • Prepare and produce word-processed documents
  • Use safe work practices to ensure ergonomic, work organisation, energy and resource conservation requirements are addressed
  • Identify document purpose, audience and presentation requirements, and clarify with relevant personnel as required
  • Identify organisational and task requirements for text-based business documents to ensure consistency of style and image
  • Design document structure and layout to suit purpose, audience and information requirements of the task
  • Design document to enhance readability and appearance and to meet organisational and task requirements for style and layout
  • Use style sheets and automatic functions to ensure consistency of design and layout
  • Add tables and other data
  • Insert a standard table into a document, changing cells to meet information requirements
  • Insert and delete columns and rows as necessary
  • Insert images and other data to meet information required specifications
  • Produce text documents
  • Use advanced software functions to enable efficient production of documents
  • Enter or import and edit text and other data to meet required specifications
  • Preview, adjust and print documents in accordance with organisational and task requirements
  • Name and store text documents in accordance with organisational requirements and exit the application without information loss/damage
  • Prepare text documents within designated timelines and organisational requirements for speed and accuracy
  • Use manuals, user documentation and online help to overcome problems with document design and production

Module 4

  • Identify customer needs
  • Deliver a service to customers
  • Monitor and report on service delivery

Module 5

  • Work safely
  • Implement work safety requirements
  • Participate in WHS consultative processes

Module 6

  • Prepare to create presentation
  • Create presentation
  • Finalise presentation

Module 7

  • Establish schedule requirements
  • Identify organisational requirements and protocols for diaries and staff planning tools
  • Identify organisational procedures for different types of appointments
  • Determine personal requirements for diary and schedule items for individual personnel
  • Establish appointment priorities and clarify in discussion with individual personnel
  • Manage schedules
  • Identify recurring appointments and deadlines, and schedule these in accordance with individual and organisational requirements
  • Establish availability of attendees and schedule new appointments in accordance with required timelines and diary commitments
  • Negotiate alternative arrangements and confirm when established appointments are changed
  • Record appointments and manage schedules in accordance with organisational policy and procedures

Module 8

  • Organise and complete own work schedule
  • Monitor own work performance
  • Coordinate personal skill development and learning

Module 9

  • Advise on resource requirements
  • Monitor resource usage and maintenance
  • Acquire resources

Module 10

  • Record payroll data
  • Prepare payroll
  • Handle payroll enquiries

Module 11

  • Maintain financial journal systems
  • Check source documents for accuracy and appropriate authorisation
  • Refer errors and discrepancies in source documents for resolution in accordance with organisational policy and procedures
  • Enter transactions into cash and credit journal system in accordance with organisational policy and procedures, and relevant legislation and compliance requirements
  • Total credit journals in accordance with organisational policy and procedures
  • Prepare bank reconciliations
  • Check cash journals against bank statements to identify differences
  • Update cash journals with relevant data from bank statement/s
  • Identify discrepancies and refer to appropriate staff member, organisation or agency
  • Total cash journals in accordance with organisational policy and procedures
  • Prepare regular reconciliation reports within designated timelines
  • Maintain accounts payable and accounts receivable systems
  • Enter transactions into individuals accounts payable and accounts receivable, in accordance with organisational policy and procedures, and accounting requirements
  • Prepare schedules of accounts payable and receivable for reconciliation purposes in accordance with organisational requirements
  • Reconcile schedules accounts payable and accounts receivable with journal data or general ledger in accordance with organisational requirements
  • Process payments for accounts payable
  • Reconcile accounts payable statements with accounting records in accordance with organisational policy and procedures
  • Check payment documentation for accuracy of information and discrepancies and rectify any errors in accordance with organisational requirements
  • Prepare statements for accounts receivable
  • Produce and check accounts receivable statements for accuracy of content in accordance with organisational policy and procedures
  • Rectify discrepancies and statements despatched within designated timelines
  • Follow up outstanding accounts
  • Maintain accounts receivable ledger system in accordance with organisational requirements to reflect current credit situation
  • Conduct aged analysis of accounts receivable to identify outstanding accounts and to determine
  • Collection procedures, in accordance with organisational policy and procedures
  • Report or follow up outstanding accounts in accordance with organisational policy and procedures
  • Monitor and review credit terms in accordance with credit policy and procedures

Module 12

  • Select and prepare resources
  • Plan spreadsheet design
  • Create spreadsheet​
  • Produce simple charts
  • Finalise spreadsheets

Module 13

  • Collect and assess information​
  • Organise information in a format
  • Review information needs 

Education

There are no formal education entry requirements for this course.

Minimum age

You will need to be at least 18 years old.

English

This course requires learners to read online learner modules, undertake a range of task-driven assessments and engage in online discussions. Consequently, learners need to have an effective command of written and spoken English. As a guide we recommend that learners currently or have previously:

  • Been employed in a workplace for at least one year, where they predominantly use English language in verbal and written communications and/or;
  • Have successfully completed one year of study taught predominately in English language and/ or;
  • Have achieved an International English Language Testing System (IELTS) examination score of 5.5 during the past three years and/or;
  • Have achieved an overall pass score on our free Open Colleges Language, Literacy and Numeracy tool available on our website for a Certificate III.

Computing

You will need access to a computer and the internet and have basic computing skills. Minimum specifications for your computer are:

All users:

  • Microsoft Office 2010 or equivalent
  • Broadband internet connection
  • 2GB of RAM
  • CD-ROM or DVD drive
  • Adobe Reader XI or equivalent
  • Adobe Flash Player 10 or higher.
  • Access to printer and associated software
  • Access to scanner and associated software
  • Digital imaging software
  • File compression software.

Windows users:

  • Microsoft Windows 7 or higher (Windows 8 recommended)
  • 1 Ghz or faster processer (2GHz recommended)

Mac OS users:

  • Mac OSX v10.5 or higher (Mac OSX v10.6 recommended)
  • 1 Ghz or faster processer (2GHz recommended)

Digital equipment

You will need access to:

  • A digital video recording device and/or a digital camera and associated software to save and upload video, image and audio files to OpenSpace. Many mobile phones and smart phones include this technology.
  • Software to view online videos and images. Software such as Adobe Reader, Windows Media Player, Windows Photo Viewer etc. are available as a free download from the internet.

Language, Literacy and Numeracy

Our free online assessment tool can help give you an idea of the language, literacy and numeracy skills needed to study this course. This tool can also help you determine your learning level and help you plan your future studies.

You can access the Language, Literacy and Numeracy tool here.

Holly Radford

Holly is an enthusiastic and dedicated professional with over 13 years' experience in business administration, account management, marketing and print. She has also been working within the education and training industry since 2013, in both a face-to-face and online capacity, and is passionate about the power of education.

Holly holds a Bachelor of Commerce, Diploma of Business Administration, Diploma of Business, Diploma of Marketing Communication, Certificate IV in Training & Assessment and a Certificate III in Printing & Graphic Arts. She is also currently completing the Diploma of Social Media Marketing.

Jeremy Dryden

Jeremy has had an extensive 17 year career in the hospitality and security sectors, during this time Jeremy has held several seniors positions within both industries. He is a qualified chef, CLGCA accredited trainer of RSA and RCG courses and a NSW food authority approved food safety trainer. Within the security sector, Jeremy has worked throughout Australia and held a number of senior positions. Currently, Jeremy is operating his own consultancy business, HSCServices, which specialises in HR, training and development, risk management, security and hospitality consultancy services. Jeremy is also a Justice of the Peace, licensed security consultant, security instructor and Investigator.

Jonathan Lavaro

Jonathan Lavaro is a passionate educator with nearly 16 years of teaching experience in the vocational and university sector. Jonathan currently lectures at the University of Southern Queensland, Sydney Education Centre and was also a visiting lecturer at the Zhejiang University of Science and Technology, China. Besides lecturing, he is also an instructional designer, a course developer and an avid public speaker. Jonathan holds a Masters in Information Technology, a Graduate Diploma in Information Technology, a Post-Graduate Diploma of Business and a Graduate Certificate in Education. He also runs a successful education consultancy business specialising in course resource design and development.

Lee Cuff

Lee has worked in the clerical industry for over 20 years. Specifically, her focus has been on small business management. Lee gained her Bachelor of Vocational Education and Training and focused her skills by training students in the classroom as well as by distance learning. She has teaching experience in all aspects of business and training and assessment. She is currently the CEO of a Registered Training Organisation and specialises in the compliance and management of the RTO. Lee is also a small business owner herself, working at a cafe and catering business.

Lorraine Danos

Lorraine Danos is an experienced bookkeeper who has been working as a trainer with Open Colleges since 2004. She has worked across many industries, including manufacturing, community services, hospitality and property management, and has particular experience with the transfer of records from manual to computerised systems. Lorraine has also written a bookkeeping course which was certified by the NSW Vocational Education & Training Accreditation Board (VETAB), recently replaced by the Australian Skills Quality Authority.

Suzanne Judge

Suzanne has worked in many fields in local government from finance, records management, property management, procurement, executive assistance and strategic planning. She has been a trainer and assessor in the Business Services Training Package for the last seven years for Open Colleges, St George TAFE and the NSW Department of Education and Training.  Suzanne currently serves on the Training and Advisory Board of Open Colleges and holds a Bachelor of Business from UTS, a Postgraduate Diploma in Local Government from Charles Sturt University and a Certificate IV in Training and Assessment.

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